Shipping and Refund Policy

Domestic Shipping Policy

  • All orders are processed and shipped within 2 business days
  • Free Domestic shipping on orders $50 or more
  • We use UPS, FEDEX and DHL

International Shipping Policy

We ship to certain countries. Please contact us. Our terms of sale for international orders are FOB Destination. This means that you pay all freight and duties or taxes.  

Refund Policy

All John Candor products come with a factory defect warranty and 30 day hassle-free exchanges and returns. 

  • Please contact us within 30 days of delivery. 
  • Product must be in new condition with no signs of wear and tear. 
  • If product shows sign of wear and tear and we're not able to sell it again, we will have to charge shipping cost for both ways (destination/return). 

Please contact us at team@johncandor.com